Products
What is the difference between Alquin Magazine - Golden Classics and Alquin Magazine - Special Editions?
For the themed issues of Alquin Magazine, the Special Editions, we select relevant texts within specific themes that stimulate students and connect with young people’s world and experiences. The texts in the themed issues are accompanied by the same extensive didactic package you are familiar with from Alquin Magazine – Golden Classics. As with Alquin Magazine – Golden Classics, the themed issues are available in two versions: Intermediate (with texts at CEFR A2 and B1 level) and Advanced (with texts at CEFR B2 and C1 level).
Is it possible to receive some sample materials?
Subscriptions
Can I also order a single copy?
Unfortunately, it is not possible to order individual copies of our teaching materials. For schools in the Netherlands, there is a minimum order of 30 copies, and for schools in Belgium, a minimum of 20 copies applies.
Logging in and accessibility
Where can I find my school code?
You can find your school code on the packing slips or invoices you receive from Alquin. If you are unable to locate the school code or if you would like to request a new school code, you can submit a request through the form on our website.
Can I find the teacher materials belonging to Alquin Magazines from previous school years on the Teachers' Section?
Unfortunately, this is not possible. We invest a lot in compiling and publishing new magazines. Unlike a method that persists for years, Alquin Magazine is a temporary product, and this is where our strength lies. It allows us to address current themes. A subscription to Alquin Magazine is valid for one year. To ensure that we can continue developing Alquin Magazine in the future, we ask you to renew your subscription each school year and work with the new materials.
I cannot find the teaching materials of the products I have ordered on the Teachers' Section.
In this case, we have not yet linked the correct access rights to your school account. Send us an email at support@alquin.com, and we will ensure that you can get started quickly!
How do I access the Teachers' Section?
You can log in to the Teachers' Section with a teacher account. If you do not yet have a teacher account, you can request one on our website. To request a teacher account, you need a school code. After completing the request form, we will manually review your application - this takes up to one working day. Upon approval from our side, you will receive an email allowing you to set up your password."
I am now working at a different school, or some of my colleagues have left. Do I need to report this?
Yes, we would appreciate being informed of changes in the teaching staff. It is important for us to always have the most comprehensive overview of the number of teachers using Alquin at each school. You can notify us of such changes by sending an email to support@alquin.com.
Orders
How do I place an order?
You can place your order through our user-friendly on-line portal. Simply go to https://www.alquin.com/en/bestel/ and log in on the left side by using your teacher account details. In case you don’t have a teacher account please fill out your details under ‘Order Without Account’. After filling out your details you will enter the order section where you can specify your order. After you have completed the order section you will receive a confirmation e-mail of your order.
I would like to place an order for the new school year, but the exact number of students is not yet known.
No problem at all. You can always place a provisional order to ensure that we deliver on time. Once the final number of students is confirmed, please inform us via email at support@alquin.com. We will then adjust the order accordingly.
I order my Alquin teaching materials through the bookstore. Where can I go for questions or issues regarding my order?
In this case, we recommend reaching out directly to your contact person at the respective bookstore. However, if you have questions about the delivery or if you need any advise on our materials, we are happy to address your inquiries at support@alquin.com.
Deliveries
When will my order be delivered?
There are two options:
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Materials ordered through the bookstore will be included in the students’ book packages.
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Materials ordered directly from us will be delivered to the school during the first week after the summer holidays.
Invoices
When will I receive our invoice?
Each school year we send out our invoices around the month of October. At such time student numbers are nearly finalized and numbers do not tend to change anymore. We generally invoice additional orders within a few weeks after their deliveries.
How will I receive my invoice?
You will receive your invoice via e-mail. We will send the invoice to the e-mail address you provided when placing your order.